Posts

SOME IMPORTANT DOCUMENT FORMATS/WEBSITE LINK

 UNLINKED CREDIT - If your RTGS payment is not credited into PAD within 24 hours, you can send this format duly filled to FO.                    https://drive.google.com/file/d/1pO7H9mID2qAZTW8JIrra0TMuA_xidBci/view?usp=sharin SUBSIDY RELEATED ISSUE -  For checking subsidy of customer in SDMS portal.                   https://drive.google.com/file/d/1yWG4dpGjZi-P5t8U6pmHMrkdzOIGURud/view?usp=sharing  Thinking 🤔 like a digital marketer 🧠 💡 People behaviour 💡 Customer engagement 💡 Creating value 💡 Problem solving skills 💡 Creativity 💡 Adaptive 💡 Challenges #marketing   #branding   #customerexperience
Post a Comment
Read more

NEW CONNECTION - -> OMC/NIC DEDUP RELATED ISSUE

Image
It has been observed that many distributors have been raising tickets around OMC and NIC Pending status. Please ensure all distributors are aware of below points to remember before creating any tickets around the same:   1. OMC Dedup should happen within 3 hours at maximum. Please wait for sometime for the Dedup to clear on its own before raising a ticket.   In case there is a technical error, go to  Relationship -> Dedup Response .   If the Status Reason Code is Technical Error , you can re-trigger by clicking on " OMC Dedup " button If Status Reason Code is Invalid Input , check which entity (Ration Card, Aadhaar etc)  is invalid . Correct the required entity and wait for sometime. Re-trigger by clicking on " OMC Dedup " button 2. Please make sure all mandatory fields(Scheme Type, Scheme sub-type, Delivery Type, Products and Service Area) are fil...
1 comment
Read more